Friendly, reliable, affordable, creative and thorough; these are the words that come to mind when describing my experience working with Joan Westpy, with Westpy Marketing Services in preparation for our 2012 Public Media Summit! My association has had a yearly conference for years now. However, we decided to recreate this event in many ways. Joan helped us shape this vision from her design of our retractable banner, to our customized name badges, lanyards and conference bags all the way down to the balloons which decorated our first-ever Exhibit Hall. I am already thinking of ways we can work together in 2013 and beyond. Thank you Joan for helping our vision come to light!